our privacy is paramount. This policy outlines how Next Steps with Nic collects and uses your information to deliver empowering life coaching services with strict confidentiality.
We collect Identity Data (name, email) and Billing Data when you voluntarily sign up or purchase services. We also gather Usage Data automatically to improve the website.
Confidentiality is our primary commitment: Information shared during coaching sessions is highly confidential and will only be disclosed if legally required or if there is a risk of serious harm.
We use your data strictly to manage accounts, deliver personalised coaching, and send relevant communications (with opt-in).
We do not sell your personal information. We use trusted third-party providers (like payment processors) who are also required to keep your data secure. We use SSL encryption and adopt appropriate security measures.
You have rights, including the right to access and erase your data. For any concerns, please contact us at hello@nextstepswithnic.co.uk